Privacy policy according to GDPR

The protection of personal data is important to us. Therefore, the processing of personal data is carried out in accordance with the applicable European and national legislation.

You can of course revoke your declaration(s) of consent at any time with effect for the future. To do so, please contact the controller.

The following statement provides an overview of what type of data is collected, how this data is used and passed on, what security measures we take to protect your data and how you can obtain information about the information provided to us.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a) EU General Data Protection Regulation (GDPR) serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary to carry out pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which we are subject, Art. 6 para. 1 sentence 1 lit. c) GDPR serves as the legal basis. If the processing is necessary to safeguard a legitimate interest of our company or a third party and if the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 para. 1 sentence 1 lit. f) GDPR serves as the legal basis for the processing.

Data erasure and storage duration

The personal data of the data subject will be deleted or blocked as soon as the purpose of storage no longer applies. Data may also be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which we are subject. The data will also be blocked or erased if a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data for the conclusion or fulfillment of a contract.

Hosting

External hosting
This website is hosted by an external service provider (hoster). Personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.

The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b) GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f) GDPR).

Our hoster will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.

The controller and the data protection officer

Name and address of the controller
The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:

SPH Betriebsgesellschaft mbH & Co KG
Sonnenweg 4a
34508 Willingen (Upland)
Germany

Phone: +49 5632 4080
Fax: +49 5632 69599
E-mail: info@schutzhuette.de
Website: www.schutzhuette.de

Name and address of the data protection officer
The data protection officer of the controller is

Dieter Grohmann
AKWISO Data Protection & Audit
Beethovenstaße 23
87435 Kempten
Germany

Phone: +49 831 5124-7030
E-mail: info@akwiso.de
Website: www.akwiso.de

Definitions

The data protection declaration is based on the terms used by the European legislator for the adoption of the EU General Data Protection Regulation (hereinafter referred to as “GDPR”). The privacy policy should be easy to read and understand. To ensure this, the most important terms are explained below:

a) Personal data means any information relating to an identified or identifiable natural person (hereinafter referred to as “data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

b) Data subject is any identified or identifiable natural person whose personal data is processed by the controller.

c) Processing means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

d) Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements.

e) Pseudonymization is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

f) Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

g) Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

(h) recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

i) Third party means a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorized to process personal data.

j) Consent is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Provision of the website and creation of log files

When using the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we automatically collect the following data and information from the computer system of the accessing computer each time the website is accessed:

a) The IP address of the user
b) Information about the browser type and version used
c) The user’s operating system
d) The user’s internet service provider
e) The date and time of access
f) Websites accessed by the user’s system via our website
g) Content of the accesses (specific pages)
h) Amount of data transferred
i) Language and version of the browser software

The data is also stored in the log files of our system. This data is not stored together with other personal data of the user.

The legal basis for the temporary storage of log files is Art. 6 (1) (f) GDPR.

The temporary storage of the IP address by the system is necessary in order to

a) to enable delivery of the website to the user’s computer. For this purpose, the IP address of the user must remain stored for the duration of the session.
b) to optimize the content of our website and the advertising for it
c) to ensure the functionality of our information technology systems and the technology of our website
d) to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack

Data is stored in log files to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. The data is not analyzed for marketing purposes in this context.

These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected – in this case at the end of the usage process. If the data is stored in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses are deleted or anonymized so that it is no longer possible to identify the accessing client.

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website, which is why there is no possibility of objection.

Use of cookies

This website uses so-called cookies. Below you will find a list of cookies with a description of which ones are used.

Cookies are small text files that are sent from a web server to your browser as soon as you visit a website and are stored locally on your end device (PC, notebook, tablet, smartphone, etc.) and are stored on your computer and provide the user (i.e. us) with certain information. Cookies are used to make the website more customer-friendly and secure, in particular to collect usage-related information, such as frequency of use and number of users of the pages as well as page usage behavior. Cookies do not cause any damage to the computer and do not contain viruses. This cookie contains a characteristic character string (so-called cookie ID) that enables the browser to be uniquely identified when the website is called up again.

You can view the cookies used at any time in our cookie settings.

Cookies remain stored even if the browser session is ended and can be called up again when you visit the site again. However, cookies are stored on your computer and transmitted from it to our site. You therefore have full control over the use of cookies. If you do not wish data to be collected via cookies, you can set your browser via the menu under “Settings” so that you are informed about the setting of cookies or generally exclude the setting of cookies or can also delete cookies individually. However, please note that deactivating cookies may limit the functionality of this website. As far as session cookies are concerned, these will be automatically deleted after leaving the website anyway.

Newsletter

If you purchase goods or services from us and enter your e-mail address, we may subsequently use it to send you a newsletter. In such a case, only direct advertising for our own similar goods or services will be sent via the newsletter. The legal basis for sending the newsletter is Art. 7 para. 3 UWG.

We use the so-called double opt-in procedure to prevent misuse or incorrect e-mail details. This means that we send you an e-mail to the e-mail address you have provided, in which we ask you to confirm that the e-mail address is correct. If you do not confirm your details within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the times of registration and confirmation.

The collection of the user’s e-mail address serves to deliver the newsletter. The collection of other personal data as part of the confirmation process in accordance with paragraph 2 serves to prevent misuse of the services or the e-mail address used.

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. The user’s e-mail address will therefore be stored for as long as you do not unsubscribe from the newsletter.

You can unsubscribe from receiving our e-mails at any time by clicking on the “Unsubscribe newsletter” field in our newsletter unsubscriber or by sending us a text message (e-mail, letter or fax) to the contact details given in the legal notice, indicating that you no longer wish to receive our advertising e-mails.

rapidmail
We use rapidmail to send our newsletter. Your data will therefore be transmitted to rapidmail GmbH. In doing so, rapidmail GmbH is prohibited from using your data for purposes other than sending the newsletter. Rapidmail GmbH is not permitted to pass on or sell your data. rapidmail is a German, certified newsletter software provider that has been carefully selected in accordance with the requirements of the GDPR and the BDSG.

E-Commerce

If you wish to place an order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we require for the processing of your order. Mandatory information required for the processing of contracts is marked separately, other information is voluntary. The data is entered into an input mask and transmitted to us and stored.

The following data is collected in the webshop:

• Name
• Address
• Names and date of birth of all persons traveling with you
• Arrival and departure date
• booked room/service
• E-mail address
• IP address
• Date and time of the order

Data will only be passed on to third parties if this is necessary for the purpose of processing the contract or for billing purposes or to collect payment or if you have expressly consented to this. In this respect, we only pass on the data required in each case.

The data recipients are

• Debt collection companies, insofar as the payment must be collected (disclosure of name, address, order details)
• The bank to collect the payment if the payment is made by direct debit
• Accounting

The legal basis is Art. 6 para. 1 sentence 1 lit. b) GDPR. With regard to voluntary data, the legal basis for the processing of data is Art. 6 para. 1 sentence 1 lit. a) GDPR.

The mandatory data collected is required to fulfill the contract with the user (for the purpose of sending the goods and confirming the content of the contract). We therefore use the data to answer your inquiries, to process your order, to check your creditworthiness or to collect a debt and for the technical administration of the website. The voluntary information is provided to prevent misuse and, if necessary, to investigate criminal offenses. We may also process the data you provide in order to inform you about other interesting products from our portfolio or to send you e-mails with technical information.

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years after the execution of the contract. However, we restrict processing after two years, i.e. your data will only be used to comply with legal obligations. If there is a continuing obligation between us and the user, we store the data for the entire term of the contract and for a period of ten years thereafter (see above). With regard to the data provided voluntarily, we will delete the data two years after the contract has been executed, unless another contract is concluded with the user during this time; in this case, the data will be deleted two years after the last contract has been executed. Statutory retention periods remain unaffected and take precedence.

If the data is required to fulfill a contract or to carry out pre-contractual measures, premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.

Otherwise, you are free to have the personal data provided during registration completely deleted from the controller’s database. The controller will provide you with information about which personal data about you is stored at any time on request. Furthermore, the controller shall correct or delete personal data at the request or notice of the data subject, provided that this does not conflict with any statutory retention obligations. You can write to the controller or the data protection officer in accordance with § 1 at any time by e-mail or post and ask for the data to be deleted/changed.

Data processing when using our voucher online store

On our website you have the opportunity to purchase vouchers. The processed data includes inventory data, communication data, contract data and payment data. The data subjects affected by the processing are our customers. The processing is carried out for the purpose of providing contractual services in the context of operating an online store, billing, delivery and customer services.

If you make use of the voucher purchase option, the data you enter in the input mask will be transmitted to us and stored:

• Title, first name, surname (of the buyer or, if applicable, the recipient)
• Dedication
• Phone number
• E-mail address
• Address (street, house number, zip code, city, country)
• Payment data Information on the voucher (number, value)
• IP address of the user
• Date and time of dispatch.

Data will only be passed on to third parties if this is necessary for the purpose of processing the contract or for billing purposes or to collect payment or if you have expressly consented to this. In this respect, we only pass on the data required in each case.

The data recipients are:

• Debt collection companies, insofar as payment must be collected (disclosure of name, address, order details)
• Accounting

The legal basis is Art. 6 para. 1 sentence 1 lit. b) GDPR.
With regard to voluntary data, the legal basis for the processing of data is Art. 6 para. 1 sentence 1 lit. a) GDPR.

The mandatory data collected is required to fulfill the contract with the user (for the purpose of sending the goods and confirming the content of the contract). We therefore use the data to answer your inquiries, to process your order, to check your creditworthiness or to collect a debt and for the technical administration of the website. The voluntary information is provided to prevent misuse and, if necessary, to investigate criminal offenses. We may also process the data you provide in order to inform you about other interesting products from our portfolio or to send you e-mails with technical information.

The data will be deleted as soon as it is no longer required for the purpose for which it was collected. Due to commercial and tax law requirements, we are obliged to store your address, payment and order data for a period of ten years after the execution of the contract. However, we restrict processing after two years, i.e. your data will only be used to comply with legal obligations. If there is a continuing obligation between us and the user, we store the data for the entire term of the contract and for a period of ten years thereafter (see above). With regard to the data provided voluntarily, we will delete the data two years after the contract has been executed, unless another contract is concluded with the user during this time; in this case, the data will be deleted two years after the last contract has been executed. Statutory retention periods remain unaffected and take precedence.

If the data is required to fulfill a contract or to carry out pre-contractual measures, premature deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.

Otherwise, you are free to have the personal data provided when placing the order completely deleted from the controller’s database. The controller will provide you with information about which personal data about you is stored at any time on request. Furthermore, the controller shall correct or delete personal data at the request or notice of the data subject, provided that this does not conflict with any statutory retention obligations. You can write to the controller or the data protection officer at any time by e-mail or post and ask for the data to be deleted/changed.

Payment processing for voucher purchases is handled with the payment method “credit card” via the payment service provider PAYONE GmbH.

For payment processing by credit card, we use the services of the payment service provider PAYONE GmbH, Lyoner Straße 9, 60528 Frankfurt am Main, Germany, for voucher purchases. For this payment method, PAYONE will receive your data required in connection with the purchase for payment processing (such as inventory data (name, address, contact data), contract data (such as order details)). Your data will be passed on exclusively for the purpose of payment processing. The legal basis is Art. 6 para. 1 sentence 1 lit. b GDPR. Your payment data will not be passed on to us by PAYONE. For further data protection information, please refer to PAYONE’s privacy policy(https://www.payone.com/DE-de/dsgvo#andere-zahlverfahren-msit-karte).

When paying by credit card, your data will be processed by PAYONE for the purpose of payment processing vis-à-vis the credit institution commissioned with the payment. We do not have access to your full credit card details.

Disclosure of personal data to third parties

Meta Pixel (formerly Facebook Pixel)
This website uses the visitor action pixel from Facebook/Meta to measure conversions. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. However, according to Facebook, the data collected is also transferred to the USA and other third countries.

This allows the behavior of site visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook ad. This allows the effectiveness of Facebook ads to be evaluated for statistical and market research purposes and future advertising measures to be optimized.

The data collected is anonymous for us as the operator of this website; we cannot draw any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes in accordance with the Facebook Data Usage Policy(https://de-de.facebook.com/about/privacy/). This allows Facebook to place advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the site operator.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

We use the advanced matching function within the Meta pixel.
The advanced matching function enables us to transmit various types of data (e.g. place of residence, federal state, zip code, hashed email addresses, names, gender, date of birth or telephone number) of our customers and interested parties that we collect via our website to Meta (Facebook). This activation allows us to tailor our advertising campaigns on Facebook even more precisely to people who are interested in our offers. In addition, the extended matching improves the allocation of website conversions and expands Custom Audiences. Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its transfer to Facebook. The processing carried out by Facebook after forwarding is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in an agreement on joint processing. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the data protection information when using the Facebook tool and for the secure implementation of the tool on our website in accordance with data protection law. Facebook is responsible for the data security of Facebook products. You can assert data subject rights (e.g. requests for information) regarding the data processed by Facebook directly with Facebook. If you assert your data subject rights with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

You can find further information on protecting your privacy in Facebook’s privacy policy: https://de-de.facebook.com/about/privacy/.

You can also deactivate the remarketing function “Custom Audiences” in the settings for advertisements at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be logged in to Facebook to do this.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

Data protection provisions about the application and use of web analysis by Google Analytics

This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (“Google”), which enables your use of our website to be analyzed.

By default, Google Analytics sets 4 cookies when you visit the website, which are stored as small text modules on your end device and collect certain information. The scope of this information also includes your IP address, which, however, is shortened by Google by the last digits in order to exclude a direct personal reference.

The information is transferred to Google servers and processed there. Transmission to Google LLC, based in the USA, is also possible.

Google uses the information collected on our behalf to evaluate your use of the website, to compile reports on website activity for us and to provide us with other services relating to website activity and internet usage. The abbreviated IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. The data collected as part of the use of Google Analytics 4 is stored for a period of two months and then deleted.

All processing described above, in particular the setting of cookies on the terminal device used, will only take place if you have given us your express consent to do so in accordance with Art. 6 para. 1 lit. a GDPR.

Without your consent, Google Analytics 4 will not be used during your visit to our website. You can revoke your consent at any time with effect for the future. To exercise your right of withdrawal, please deactivate this service using the “cookie consent tool” provided on the website.

We have concluded an order processing contract with Google, which ensures the protection of the data of our website visitors and prohibits unauthorized disclosure to third parties.

Further legal information on Google Analytics 4 can be found at
at https://policies.google.com/privacy?hl=de&gl=de and
at https://policies.google.com/technologies/partner-sites

Demographic characteristics
Google Analytics 4 uses the special function “demographic characteristics” and can use it to create statistics that make statements about the age, gender and interests of site visitors. This is done by analyzing advertising and information from third-party providers. This allows target groups to be identified for marketing activities. However, the data collected cannot be assigned to a specific person and is deleted after being stored for a period of two months.

Google Signals
As an extension to Google Analytics 4, Google Signals can be used on this website to generate cross-device reports. If you have activated personalized ads and have linked your devices to your Google account, Google may, subject to your consent to the use of Google Analytics in accordance with Art. 6 para. 1 lit. a GDPR, analyze your usage behavior across devices and create database models, including cross-device conversions. We do not receive any personal data from Google, only statistics. If you wish to stop the cross-device analysis, you can deactivate the “Personalized advertising” function in the settings of your Google account.

Follow the instructions on this page:
https://support.google.com/ads/answer/2662922?hl=de

You can find more information about Google Signals at the following link:
https://support.google.com/analytics/answer/7532985?hl=de

UserIDs
As an extension to Google Analytics 4, the “UserIDs” function can be used on this website. If you have consented to the use of Google Analytics 4 in accordance with Art. 6 para. 1 lit. a GDPR, have set up an account on this website and log in with this account on different devices, your activities, including conversions, can be analyzed across devices.

For data transfers to the USA, the provider has signed up to the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

Google Ads
The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed based on the user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

Google Ads Remarketing
This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can assign people who interact with our online offer to specific target groups in order to subsequently show them interest-based advertising in the Google advertising network (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Ads Remarketing can be linked to Google’s cross-device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one device (e.g. cell phone) can also be displayed on another of your devices (e.g. tablet or PC).

If you have a Google account, you can object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.

The use of this service is based on your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG. Consent can be revoked at any time.

Further information and the data protection provisions can be found in Google’s privacy policy.

Google Tag Manager
We use Google Tag Manager.
The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that enables us to integrate tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create any user profiles, does not store any cookies and does not carry out any independent analyses. It is only used to manage and display the tools integrated via it. However, Google Tag Manager records your IP address, which may also be transmitted to Google’s parent company in the United States.

The Google Tag Manager is used on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the fast and uncomplicated integration and management of various tools on its website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Microsoft Clarity
Various user information is collected and stored on this website via the “Microsoft Clarity” service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399 USA (hereinafter “Microsoft”) for statistical analysis of user behavior and for optimization and marketing purposes. This information, which can never be traced back to individuals, includes time zone settings, operating system and platform, the geographical origin of the page view, the origin of the redirect if the user is redirected to our site, the duration of visits to certain pages and information about website interaction (e.g. scrolling, clicks and mouse-overs). Pseudonymized user profiles can be created and evaluated from this data for the same purpose. Cookies are used for collection and analysis. Cookies are small text files that are stored locally in the cache of the website visitor’s Internet browser. Among other things, cookies make it possible to recognize the Internet browser. The data collected using Microsoft technologies will not be used to personally identify the visitor to this website without the separately granted consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym.

Collected information may be transmitted to Microsoft servers in the USA and stored there. We have concluded an order processing contract with Microsoft, in which we oblige Microsoft to protect our customers’ data and not to pass it on to third parties.

All processing described above, in particular the setting of cookies for reading information on the terminal device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 para. 1 lit. a GDPR. Without this consent, Microsoft Clarity will not be used during your visit to our website.
You can revoke your consent at any time with effect for the future. To exercise your revocation, please deactivate this service in the “Cookie Consent Tool” provided on the website.

Further information on the data protection provisions of Microsoft Clarity can be found at https://clarity.microsoft.com/terms

Data transfer upon conclusion of a contract for services and digital content
We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned with payment processing.

Further transmission of the data will not take place or will only take place if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Links to external websites
This website contains links to external sites. We are responsible for our own content. We have no influence over the content of external links and are therefore not responsible for it; in particular, we do not adopt their content as our own. If you are directed to an external site, the data protection declaration provided there applies. If you notice any illegal activities or content on this site, you are welcome to notify us. In this case, we will check the content and react accordingly (notice and take down procedure).

Contact form and e-mail contact

There is a contact form on our website which can be used to contact us electronically. If you use this option, the data entered in the input mask will be transmitted to us and stored.

These data are:

• Salutation
• First name, last name
• Address
• Phone number
• Communication
• e-mail
• Country

The following data is also stored at the time the message is sent:

• IP address of the user
• Date and time of registration

Your consent is obtained for the processing of the data as part of the sending process and reference is made to this privacy policy.

Alternatively, you can contact us via the e-mail address provided. In this case, the personal data transmitted with the e-mail will be stored.

If this involves information on communication channels (e.g. e-mail address, telephone number), you also agree that we may also contact you via this communication channel in order to respond to your request.

No data will be passed on to third parties in this context. The data is used exclusively for processing the conversation.

The legal basis for the processing of the data is Art. 6 Para. 1 S. lit. a) GDPR if the user has given consent. The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 sentence 1 lit. f) GDPR. If the e-mail contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. 1 lit. b) GDPR.

The processing of the personal data from the input mask serves us solely to process the contact. We will, of course, use the data from your e-mail inquiries exclusively for the purpose for which you provide it to us when contacting us. If you contact us by e-mail, we also have the necessary legitimate interest in processing the data in order to reply. The other personal data processed during the sending process is used to prevent misuse of the contact form and to ensure the security of our information technology systems.

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with the user has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. The additional personal data collected during the sending process will be deleted after a period of seven days at the latest.

You have the option to withdraw your consent to the processing of your personal data at any time. If you contact us by e-mail, you can object to the storage of your personal data at any time. In such a case, the conversation cannot be continued. With regard to the revocation of consent/objection to storage, we ask you to contact the controller or the data protection officer in accordance with § 1 by e-mail or post. All personal data stored in the course of contacting us will be deleted in this case.

Request by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, we will store and process your inquiry, including all personal data (name, inquiry), for the purpose of processing your request. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 para. 1 lit. b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on your consent (Art. 6 para. 1 lit. a) GDPR) and/or on our legitimate interests (Art. 6 para. 1 lit. f) GDPR), as we have a legitimate interest in the effective processing of the inquiries addressed to us.

The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as it is necessary for the establishment, content or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 lit. b) GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our website (usage data) only insofar as this is necessary to enable or charge the user for the use of the service.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Applications

We offer you the opportunity to apply to us (e.g. by e-mail, post or via the online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that your data will be collected, processed and used in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

If you send us an application, we process your associated personal data (e.g. contact and communication data, application documents, notes taken during job interviews, etc.) insofar as this is necessary for the decision on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-new under German law (initiation of an employment relationship), Art. 6 para. 1 lit. b) GDPR (general contract initiation) and – if you have given your consent – Art. 6 para. 1 lit. a) GDPR. Consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG-new and Art. 6 para. 1 lit. b) GDPR for the purpose of implementing the employment relationship.

If we are unable to make you a job offer, you reject a job offer, withdraw your application, revoke your consent to data processing or request us to delete the data, the data you have submitted, including any remaining physical application documents, will be stored or retained for a maximum of 6 months after completion of the application process (retention period) in order to be able to trace the details of the application process in the event of discrepancies (Art. 6 para. 1 lit. f) GDPR).

YOU CAN OBJECT TO THIS STORAGE IF YOU HAVE LEGITIMATE INTERESTS THAT OUTWEIGH OUR INTERESTS.

After the retention period has expired, the data will be deleted unless there is a statutory retention obligation or another legal reason for further storage. If it is evident that it will be necessary to store your data after the retention period has expired (e.g. due to an impending or pending legal dispute), the data will only be deleted once it has become irrelevant. Other statutory retention obligations remain unaffected.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Rights of the data subject

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

Right to information
You can request confirmation from the controller as to whether personal data concerning you is being processed by us. If such processing is taking place, you can request information free of charge from the controller at any time about the personal data stored about you and about the following information:

a) the purposes for which the personal data are processed;
b) the categories of personal data that are processed;
c) the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
d) the planned duration of the storage of the personal data concerning you or, if specific information on this is not possible, criteria for determining the storage period;
e) the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing
f) the existence of the right to lodge a complaint with a supervisory authority;
g) where the personal data are not collected from the data subject, any available information as to their source;
h) the existence of automated decision-making, including profiling, referred to in Art. 22 (1) and (4) GDPR and – at least in these cases – meaningful information on the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information as to whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed of the appropriate safeguards pursuant to Art. 46 GDPR in connection with the transfer.

Right to rectification
You have the right to obtain from the controller without undue delay the rectification and/or completion of inaccurate or incomplete personal data concerning you.

Right to restriction of processing
Under the following conditions, you have the right to obtain from the controller restriction of processing of personal data concerning you without undue delay:

a) if you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
b) the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
c) the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims; or
d) if you have objected to processing pursuant to Art. 21 para. 1 GDPR and it is not yet certain whether the legitimate reasons of the controller outweigh your reasons.

If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State. If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

Right to erasure
You have the right to obtain from the controller the erasure of personal data concerning you without undue delay where one of the following grounds applies:

a) The personal data concerning you are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
b) You withdraw your consent on which the processing is based according to Art. 6 para. 1 lit. a or Art. 9 para. 2 lit. a GDPR, and where there is no other legal ground for the processing.
c) You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Art. 21 para. 2 GDPR. d) The personal data concerning you have been unlawfully processed. Art. 21 para. 2 GDPR objection to the processing.
d) The personal data concerning you have been processed unlawfully.
e) The deletion of personal data concerning you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which the controller is subject.
f) The personal data concerning you have been collected in relation to information society services offered in accordance with Art. 8 para. 1 GDPR.

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) GDPR, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform controllers which are processing the personal data that you as the data subject have requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

The right to erasure does not exist if the processing is necessary

a) for exercising the right of freedom of expression and information;
b) for compliance with a legal obligation which requires processing by Union or Member State law to which the controller is subject or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
c) for reasons of public interest in the area of public health pursuant to Art. 9 para. 2 lit. h and i and Art. 9 para. 3 GDPR;
d) for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Art. 89 para. 1 GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously impair the achievement of the objectives of that processing, or
e) for the establishment, exercise or defense of legal claims.

Right to information
If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification/erasure/restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right vis-à-vis the controller to be informed about these recipients.

Right to data portability
You have the right to receive the personal data concerning you, which you have provided to the controller, in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to which the personal data has been provided, where

a) the processing is based on consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 lit. b GDPR and
b) the processing is carried out by automated means.

In exercising this right, you also have the right to have the personal data concerning you transmitted directly from one controller to another, where technically feasible. The freedoms and rights of other persons may not be impaired by this.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

To assert the right to data portability, the data subject can contact the controller at any time.

Right to object
You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.

The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

If the personal data concerning you are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

Notwithstanding Directive 2002/58/EC, you have the option of exercising your right to object in connection with the use of information society services by means of automated procedures using technical specifications.

To exercise the right to object, the data subject may contact the controller directly.

Right to revoke the declaration of consent under data protection law
You have the right to revoke your declaration of consent under data protection law at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. You can contact the controller for this purpose.

Automated individual decision-making, including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

a) is necessary for entering into, or performance of, a contract between you and the controller,
b) is authorized by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard your rights and freedoms and legitimate interests, or
c) is based on your explicit consent.

However, these decisions may not be based on special categories of personal data pursuant to Art. 9 para. 1 GDPR, unless Art. 9 para. 2 lit. a or g GDPR applies and appropriate measures have been taken to protect the rights and freedoms as well as your legitimate interests.

In the cases referred to in (1) and (3), the data controller shall implement suitable measures to safeguard your rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express your point of view and to contest the decision.

If the data subject wishes to assert rights relating to automated decisions, they can contact the controller at any time.

Right to lodge a complaint with a supervisory authority
Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of personal data relating to you infringes the GDPR. The supervisory authority with which the complaint has been lodged shall inform the complainant on the progress and the outcome of the complaint including the possibility of a judicial remedy pursuant to Art. 78 GDPR.

Changes to the privacy policy

We reserve the right to change our privacy practices and this policy to reflect changes in relevant laws or regulations or to better meet your needs. Possible changes to our data protection practices will be announced here accordingly. Please note the current version date of the privacy policy.